Privacy Policy

At Susie Made It, a division of SUSIE MADE IT LLC (“we,” “us,” “our,” or “Susie Made It”), we prioritize your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, https://susiemadeit.com (the “Website”), and utilize our services (collectively, the “Services”). By accessing or using our Services, you consent to the practices described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use our Services.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you provide directly to us when you:

  • Create an account on our Website
  • Place an order for products or services
  • Subscribe to our newsletters or marketing communications
  • Contact us for customer support or inquiries
  • Participate in surveys, promotions, or other activities on our Website

The types of personal information we may collect include, but are not limited to:

  • Identifying Information: Name, email address, phone number
  • Shipping Information: Shipping and billing addresses
  • Payment Information: Credit card details and payment processing information (processed securely through our payment gateway, Shopify)
  • User Content: Any content you create, upload, or provide via our Services, including user-generated content related to our products

1.2 Non-Personal Information

We may also collect non-personal information automatically when you use our Website, such as:

  • Technical Data: IP address, browser type and version, operating system
  • Usage Data: Information about how you use our Website, including pages visited, time spent on pages, and clickstream data
  • Cookies and Tracking Technologies: We may use cookies, web beacons, and similar technologies to collect information about your interactions with our Website.

2. How We Use Your Information

We may use the information we collect for various purposes, including:

  • Order Fulfillment: To process and fulfill your orders, manage your account, and provide customer support.
  • Communication: To communicate with you regarding your orders, inquiries, or account management, and to send you updates and notifications.
  • Marketing: To send you marketing communications, promotions, and newsletters (you can opt out at any time).
  • Personalization: To tailor our Services and recommendations to your preferences and interests.
  • Website Improvement: To analyze and improve our Website, user experience, and the effectiveness of our marketing efforts.
  • Legal Compliance: To comply with legal obligations and protect our rights, privacy, safety, or property, and/or that of our users or others.

3. Sharing Your Information

We do not sell, rent, or lease your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may engage third-party service providers to assist us in delivering our Services. These service providers may include payment processors, shipping companies (e.g., FedEx, UPS, USPS, DHL), email marketing platforms, and customer support services. These third parties are authorized to use your personal information only as necessary to provide their services to us.
  • Business Transfers: If we undergo a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction. We will provide notice before your personal information is transferred and becomes subject to a different privacy policy.
  • Legal Obligations: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency) or to protect our rights, privacy, safety, or property, and/or that of our users or others.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. Your payment information is processed securely through our payment gateway (Shopify), and we utilize encryption during transmission of sensitive data. However, please remember that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

5. Your Rights and Choices

5.1 Access and Update Information

You have the right to access, correct, or delete your personal information stored in our systems. You can do this by logging into your account or contacting us directly at contactsusiemadeit@gmail.com.

5.2 Opt-Out of Marketing Communications

You may opt out of receiving marketing communications from us at any time by following the unsubscribe instructions included in our emails or by contacting us directly. Please note that even if you opt out, we may still send you non-promotional emails related to your orders or account.

5.3 Cookies and Tracking Technologies

Our Website uses cookies and similar tracking technologies to enhance user experience and analyze website traffic. You can manage your cookie preferences through your browser settings. However, disabling cookies may limit your ability to use certain features of our Website.

6. Third-Party Links

Our Website may contain links to third-party websites or services that are not operated by us. We have no control over the content, privacy policies, or practices of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Children’s Privacy

Our Services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information. If you believe we have collected information from a child under 13, please contact us at contactsusiemadeit@gmail.com.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with a new effective date. We encourage you to review this Privacy Policy periodically for any updates.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

SUSIE MADE IT LLC   

d/b/a Susie Made It

Email: contactsusiemadeit@gmail.com