What is your return Policy?

We handmake each product just for you, and we hope you love it! If you’d like to return any items, you have fourteen (14) days from the delivery date to do so.

All items must be returned unused and in their original packaging. To initiate a return, simply email us at contactsusiemadeit@gmail.com, and we’ll provide you with a return authorization and mailing instructions.

Please note that return shipping costs are your responsibility, and we recommend keeping your tracking information, as we cannot guarantee receipt of returned items. Original shipping costs are non-refundable, as they are paid directly to the shipping carriers.

Once we receive your return, please allow up to three business days for processing. After your refund has been processed, you’ll receive a confirmation email, and the amount should appear in your account within 5-10 business days. Refunds will be issued to the original payment method for the returned item amount.